Q1 Who can get the EU DCC or DHP and where can I get it?
A1 All citizens residing in Thailand, both Thais and foreigners. Will receive an EU certificate (EU DCC) in the following cases: 1) have been vaccinated against COVID-19 at all vaccination centers in Thailand 2) have been tested for COVID-19 at participating services “MOHPROMPT” application System 3) Received a diagnosis of COVID-19 at a hospital that joins the “MOHPROMPT” Application system, EU certifying documents (EU DCC) are available in both digital and paper formats as follows: 1) Digital format: can be obtained at LINE OA and the ” “MOHPROMPT” application in the Digital Health Pass function, COVID-19 Vaccination Certificate and COVID-19 Test Certificate 2) Paper format: Contact the vaccination center. Covid-19 testing units or hospitals that have been admitted to study how to access EU DCC through the “MOHPROMPT” application as shown in the following picture.
Q2 List of countries participating in the EU DCC
A2 Check EU DCC https://ec.europa.eu/info/live-work-travel-eu/coronavirus-response/safe-covid-19-vaccines-europeans/eu-digital-covid-certificate_en#map.
Q3 Countries that do not join the EU DCC, what certification documents are required to enter the country?
A3 Currently, standards for issuing documents related to COVID-19 vary widely and vary from country to country, with the EU DCC being the most used in the world. and is accepted in many countries For those who wish to enter a country that does not join the EU DCC system, please consult the form of certification. at the destination country
Q4 Does the QR Code EU DCC have an expiration date? if expired what to do
A4 QR Code on EU DCC will have an active age as follows: 1) COVID-19 vaccination data is valid for 90 days from the date of vaccination 2) COVID-19 testing is 7 days from the date of reporting of the test results 3) The history of recovering from COVID-19 is valid for 180 days from the date of being diagnosed with COVID-19. Can use (Active) again.
Q5 QR Code EU DCC is not showing, what should I do?
A5 QR Code Vaccination Information not shown in the “MOHPROMPT” application Recommend as follows: 1) If the English name and surname are not displayed on the Digital Health Pass > Contact the vaccination center that receives the service. To request to add information “Name, Surname, English”, when the vaccination center has added such information, the QR Code will appear in the system automatically at https://forms.gle/LsFCmqDaGADXMfkD6 In the case of recently vaccinated If you already have the injection information, but the QR Code is not displayed, we recommend that you wait for the system to generate the QR Code within 24 hours. If it is more than 24 hours, you can report the problem to https://forms.gle/LsFCmqDaGADXMfkD6
Q6 Application for scanning QR Code EU DCC
A6 EU DCC QR Code verification requires a specific application developed following EU standards only. You can use the menu “EU DCC Scanner” on the “MOHPROMPT” application to scan the QR Code, and many countries that join the EU DCC system have developed applications for checking QR Codes, such as Switzerland (the COVID app Certificate) Luxembourg (COVID Certificate Check app) which can be downloaded and used.
Q7 Already have the EU DCC, quarantine, or test for COVID? before entering the country?
A7 If you have obtained the EU DCC, you will still need to quarantine or test for COVID. before entering the country? Details or conditions for entering different countries There will be differences and changes according to the situation of the epidemic of Covid 19 if people wish to travel to any country. The “MOHPROMPT” application advises you to check such conditions every time.
Q8 The information on DHP and EU DCC is wrong, how to fix it?
A8 If the information on the EU DCC and DHP is wrong or you want to add more information. The “MOHPROMPT” Application suggests solutions as follows. 1. Personal information that is. “Thai surname ID number, age, nationality”, contact the vaccination service unit. English name and surname and passport number 2.1 Thai people with passports > Contact the passport service facility 2.2 Thai people without passports and foreigners > Contact the vaccination service 3. Vaccination information Vid/history of covid treatment > Contact to fix it at the service unit/hospital where you received the service.
Q9 Digital health certificate
A9 Digital health certificates are medical certificates and health-related certificates in electronic format. There is an electronic signature (Digital Signature) instead of the signature with a pen. And can scan the QR Code on the certificate to verify the authenticity of the owner of the electronic signature. and can check the change of information after electronic signature Can be used for legal electronic transactions, Digital Health Certificate FAQ
Q10 What is the digital health certificate on the “MOHPROMPT” application?
A10 can check digital health certificate information on the “MOHPROMPT” application